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Instructions

DisplayLink Manager – macOS Installation Instructions

Check out our simple, easy-to-understand instructions on how to set up DisplayLink Manager (MacOs)

Links

See here for a more extensive users guide for the Triple 4K Display Docking Station.

Be sure to use direct cables (HDMI-to-HDMI, DP-to-DP) when connecting external displays to the Triple 4K Display Docking Station.

Please download DisplayLink Manager Software directly through the Synaptics website for the latest version available: (DisplayLink Manager Software).

1. Select the correct operating system you will be using with DisplayLink software from the list of supported systems

Step screenshot: DisplayLink macOS Software download page with the macOS tab circled and a Download button for DisplayLink Manager release 1.8.1.

2. Select “DOWNLOAD” and then “Accept” after reading and accepting the Software License Agreement. The .PKG file should be downloaded to your computer downloads folder.

Screenshot of the DisplayLink macOS Software download page with the Download button for DisplayLink Manager Graphics Connectivity, Release: 1.8.1, Mar 16, 2023, circled in red.

3. Locate and double-click on the downloaded file to begin the application installer.

macOS Finder Downloads folder showing the downloaded DisplayLink Manager installer file, DisplayLink Manage...EXE.pkg, 8.7 MB.

4. Beginning with the ‘Introduction’ portion of the installer, select ‘Continue’ to move forward with the installation process:

Install DisplayLink Manager window, Introduction step: Welcome to the DisplayLink Manager Installer. You will be guided through the steps necessary to install this software. Continue button.

5. After going over the license information from the ‘License’ section of the application installer, select ‘Continue’:

Step screenshot: Install DisplayLink Manager window on the License step showing the end user license agreement, with Continue button.

6. Click on the ‘Agree’ button to comply with the software license agreement.

Install DisplayLink Manager window, License step, with the prompt: To continue installing the software you must agree to the terms of the software license agreement. Buttons: Read License, Disagree, Agree.

7. Moving onto the ‘Installation Type’ section of the application installer, click on the ‘Install’ button:

DisplayLink Manager installer at the Installation Type step: Standard Install on "Macintosh HD". This will take 16.9 MB of space on your computer. Click Install to perform a standard installation. Install button.

8. When prompted, please enter your system password, and select ‘Install Software’ to begin the installation.

macOS Installer password prompt: Installer is trying to install new software. Enter your password to allow this. Buttons: Install Software, Cancel.

9. The application installer will notify you when the installation process was successful. Please select the ‘Close’ button to close the application installer.

Step screenshot: Install DisplayLink Manager window on the Summary step reading The installation was successful, with the Close button.

10. There should be a pop-up request from the DisplayLink Manager Application to allow the application to display notifications, when necessary. Click on the ‘Options’ button within the request and click the ‘Allow’ option:

macOS notification: "DisplayLink Manager" Notifications. Notifications may include alerts, sounds and icon badges. With an Options button.
macOS permission menu with two options, Allow (highlighted) and Don't Allow.

11. Once the application installation is finished, please connect your DisplayLink device to your Apple computer/device.

12. Once the device is connected, macOS will notify you that the ‘DisplayLink Manager’ application would like to record the computer’s screen. Click the ‘Open System Preferences’ button to grant this access.

macOS Screen Recording prompt: DisplayLink Manager would like to record this computer's screen and audio. Grant access in Privacy & Security settings. Buttons: Open System Settings, Deny.

13. The ‘Security & Privacy’ application will open, with the default view showing the ‘Privacy’ tab with the ‘Screen Recording’ option selected by default.

Step screenshot: macOS System Settings, Privacy & Security, Screen Recording, with the DisplayLink Manager toggle switched off.

14. For macOS 12 and older, click on the gold padlock at the bottom of the application window to enable changes.

15. If prompted, enter your password, and select ‘Unlock’:

macOS System Settings, Privacy & Security, Screen Recording, with a prompt: Privacy & Security is trying to unlock Privacy & Security settings. Enter your password to allow this. Buttons: Cancel, Unlock.

16. Click to toggle on the switch next to the DisplayLink Manager entry:

macOS Screen Recording settings with a Privacy & Security dialog asking for a password: Privacy & Security is trying to unlock Privacy & Security settings. Enter your password to allow this. Buttons: Cancel, Unlock.

17. You will be prompted to Quit and Reopen the DisplayLink Manager application for the change to take effect. Please do so:

Privacy & Security, Screen Recording, with DisplayLink Manager enabled. Dialog: DisplayLink Manager may not be able to record the contents of your screen until it is quit. Buttons: Later, Quit & Reopen.

18. Once this change is complete, the displays connected to your DisplayLink based product will start working automatically.

** Please keep in mind - The DisplayLink Manager Application does NOT and will NOT record or store

any information whatsoever. This permission must be granted in order for the DisplayLink Application to access the information it needs in order to generate the image shown on the

DisplayLink-connected displays. **

19. Select the DisplayLink Manager Application icon that is now available at the top of your screen within the Apple menu. This will unveil the DisplayLink Manager Application status window:

Step screenshot: DisplayLink Manager 1.8.1 Home tab showing settings and the message Please allow your DisplayLink device to connect to this Mac.

20. Within the DisplayLink Manager Application status window, next to the ‘Automatic startup’ section, click to place a checkmark next to the ‘Launch automatically after login’ option. This will help to ensure that the DisplayLink application will be started each time you start your Mac.

DisplayLink Manager 1.8.1 Home tab with Launch automatically after login checked. Notice: Please allow your DisplayLink device to connect to this Mac. After connecting, a system prompt will appear. Please click Allow.

21. To receive notifications from macOS while a DisplayLink device is connected to your Mac, you must edit/alter the ‘Notifications & Focus’ System Preferences application.

Click on the ‘System Settings’ icon (which looks like a gear) within the macOS Dock at the bottom of your screen; click on the ‘Notifications’ section.

22. Within the ‘Notifications’ tab, next to the ‘Allow notifications’ label, click to switch the toggle next to the ‘When mirroring or sharing the display’ option. This will allow you to receive notifications from macOS while the DisplayLink device is connected.

macOS Notifications settings with the option Allow notifications when mirroring or sharing the display highlighted and turned on.
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